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Frequently Asked Questions

Everything You Need to Know

From pricing and packages to delivery timelines and 3D tour technology, find detailed answers to the most common questions about our real estate photography and media services.

Pricing & Packages

OneFocus Photography packages start at $374 for properties up to 1,500 sq ft, which includes 20-30+ Luxury Appeal HDR photos, a Matterport or Zillow 3D tour, schematic floor plan, 24-hour delivery, and a single listing landing page. Our most popular package, the All In Focus at $449, adds 5-10 aerial drone photos for a complete digital presence. Packages with cinematic video tours start at $597, and our full Platinum Prestige suite with twilight photography, social media reel, and custom listing website starts at $1,197. With nearly 20 years of experience and thousands of homes photographed, we have designed each package to give sellers the best possible chance of a fast sale at top dollar. Square footage pricing tiers are available for all packages.

Yes. While our pre-built packages cover the most common needs, we can customize any package or offer individual services a la carte. Whether you need just drone aerials for a land listing, a standalone Matterport scan for a commercial property, or twilight photography added to any package, we can accommodate. Contact us to discuss your specific needs and we will build a solution that fits your budget and timeline.

Coverage & Availability

We serve 59 cities across the United States. Our primary markets include Northern and Southern California (San Francisco, Los Angeles, San Jose, Sacramento, Oakland, Palo Alto, and more), Hawaii (Honolulu, Kailua-Kona, Hilo), Texas (Houston, Dallas, Austin, San Antonio), Florida (Miami, Tampa, Orlando), the Pacific Northwest (Seattle, Portland), Southwest (Las Vegas, Phoenix, Denver), and the East Coast (New York City, Boston, Washington DC, Atlanta, Charlotte). If your city isn't listed, reach out, we're expanding and can often accommodate new markets.

All edited, MLS-ready photos are delivered within 24 hours of the shoot. Video tours and Matterport 3D scans are typically delivered within 1-2 business days. After nearly two decades in the business, we understand that every day a listing sits without professional photos is a day of lost momentum, for the agent and the seller. Speed has always been part of our standard.

In most cases, yes. We understand that real estate moves fast and sometimes you need a photographer on short notice. Next-day shoots are almost always available, and same-day shoots can often be arranged depending on location and schedule. Call us directly at (702) 900-4994 for urgent requests and we will do our best to make it happen.

Drone Photography & Videography

Yes. All of our drone pilots are FAA Part 107 certified. We offer high-resolution aerial photography and cinematic drone videography for premium listings. Drone services are bundled into our packages starting with the All In Focus package at $449, which includes 5-10 aerial drone photos. Aerial drone video is included in the Infinity package at $549 and above.

Absolutely. Every drone pilot on our team holds a current FAA Part 107 Remote Pilot Certificate, which is required by federal law for commercial drone operations. We carry full liability insurance for all drone flights and comply with all FAA airspace regulations, including obtaining LAANC authorizations when flying near airports or in controlled airspace. Your listing, your property, and your reputation are fully protected.

3D Tours & Virtual Experiences

A Matterport 3D tour uses a specialized camera to capture every room in a property and stitch it into a fully interactive, immersive virtual walkthrough. Buyers can navigate the home from any device, room by room, as if they were physically walking through it. The tour includes a dollhouse overhead view that shows the entire floor plan at a glance, room-by-room navigation, and a built-in measurement tool so buyers can check whether their furniture will fit before ever scheduling a showing. For sellers, this means attracting serious, pre-qualified buyers who have already toured the home virtually and are ready to make a decision. According to Matterport, listings with a 3D tour receive 95% more phone inquiries, generate 49% more qualified leads, and sell up to 31% faster than listings without one. For out-of-town buyers, relocation clients, and investors, a Matterport tour is often the deciding factor. Every OneFocus package includes a Matterport or Zillow 3D tour at no extra charge.

A Zillow 3D Home tour is an interactive 360-degree virtual tour that embeds directly into your Zillow listing and is featured prominently in Zillow search results. Zillow gives listings with a 3D Home tour a dedicated badge and higher placement in search, which means more eyes on your property from the moment it goes live. The tour lets buyers click through each room in a panoramic 360-degree view, giving them a strong spatial sense of the layout and flow of the home without needing to schedule a showing. While Matterport creates a fully navigable dollhouse-style 3D model, Zillow 3D Home is optimized specifically for Zillow's platform and search algorithm, making it the preferred choice for maximizing visibility on the nation's most-visited real estate website. Both formats are included with OneFocus packages, so your listing benefits from full 3D coverage across Zillow, Realtor.com, MLS, and your own listing landing page.

Booking & Process

Booking is simple: click the 'Book a Shoot' button anywhere on our website, fill out the quick form, or call us directly at (702) 900-4994. You can also email [email protected]. Most bookings are confirmed within 2 hours, and next-day shoots are almost always available. We've been doing this since 2018 and have streamlined the process so you spend less time coordinating and more time closing.

For the best results, we recommend decluttering surfaces and countertops, turning on all interior lights, opening blinds and curtains for natural light, removing personal items like family photos and toiletries from bathrooms, making beds and fluffing pillows, mowing the lawn and tidying the front entry, and moving vehicles out of the driveway. A well-prepared property photographs significantly better and requires less post-processing, which means faster delivery and better results for your listing.

Photo Quality & Delivery

Absolutely. Every photo we deliver is professionally edited, color-corrected, and formatted to meet MLS, Zillow, Realtor.com, and Redfin specifications. We handle sky replacement, vertical correction, and HDR blending so your listing looks its best from day one, no additional editing required on your end.

We use industry-leading equipment including professional Canon and Sony mirrorless cameras with wide-angle lenses for HDR photography, DJI Mavic and Inspire drones for aerial shots, Matterport Pro cameras for 3D scanning, and cinema-grade stabilizers for video tours. Our post-processing workflow, refined over nearly 20 years and tens of thousands of homes, uses advanced HDR blending, sky replacement, and color grading software to deliver magazine-quality results that help sellers get the best possible outcome.

Yes. You receive full commercial usage rights for all photos and media we deliver. Use them on MLS, Zillow, social media, print flyers, postcards, email campaigns, your brokerage website, and anywhere else you market the listing. We deliver high-resolution files suitable for both digital and print use.

Still have questions? We'd love to help.

Our team is available to answer any questions about our services, pricing, or coverage areas. Reach out anytime.